Information We Collect

Refunds are applicable only for damaged, expired, or incorrect products.

The product must be unused, in its original packaging, and reported within [X] hours/days of delivery.

How to Request a Refund

Contact our customer support team at [Your Contact Information].

Provide order details, proof of purchase, and images (if applicable).

Our team will review the request and respond promptly.

Refund Processing

Once approved, refunds will be issued via the original payment method within [X] business days.

If paid via cash-on-delivery (COD), refunds will be processed through store credit or bank transfer.

Non-Refundable Items

Perishable items like fresh vegetables, fruits, meat, and fish (unless damaged or expired).

Products not reported within the refund period.

Order Cancellation

Orders can be canceled before [X] hours of dispatch.

If already shipped, the return process must be followed.

Policy Updates

We may update these Terms & Conditions periodically.

Continued use of our platform means acceptance of the updated terms.