Refund Policy

Information We Collect

• Refunds are applicable only for damaged, expired, or incorrect products.
• The product must be unused, in its original packaging, and reported within [X] hours/days of delivery.

How to Request a Refund

• Contact our customer support team at [Your Contact Information].
• Provide order details, proof of purchase, and images (if applicable).
• Our team will review the request and respond promptly.

Refund Processing

• Once approved, refunds will be issued via the original payment method within [X] business days.
• If paid via cash-on-delivery (COD), refunds will be processed through store credit or bank transfer.

Non-Refundable Items

Perishable items like fresh vegetables, fruits, meat, and fish (unless damaged or expired). Products not reported within the refund period.

Order Cancellation

• Orders can be canceled before [X] hours of dispatch.
• If already shipped, the return process must be followed.

Policy Updates

We may update these Terms & Conditions periodically. Continued use of our platform means acceptance of the updated terms.